Frequently Asked Questions

Products & Care

What size mat should I buy?

If you’re not quite sure which size is right for you, refer to our Awning to Mat Size Guide image. This guide shows which sizes are suitable for different awning lengths.

What are your Recycled Mats made of?

Our polypropylene recycled mats are made up of recyclable material, consisting of plastics that were destined to go to landfills, such as food containers, shopping bags or discarded bottles. So, making the choice to recycle these items is a wonderful way to benefit our environment. When melted together, they create a durable mat that is UV stabilised for maximum strength and long-term durability.

How do I care for my Recycled Mat?

Follow our recommendations below for proper care and to prolong the life for your mat.

  • The polytubes are rigid when new, and may move apart slightly over time.
    You can apply warm water when rigid and massage the strands to correctly sit in place. The rigidness will disappear when in use, leaving you with a softer feeling mat for ultimate comfort.
  • Do not hang the mat up or drape it over a fence or clothesline.
  • The 4m, 5m and 6m mats come with 6 eyelets. Be sure to peg down all 6 in windy conditions.
  • Do not over tighten the screws down too tight into the eyelets or you may damage the fixings - simply screw lightly to the ground.
  • Be sure to use appropriate screw-in mat pegs for the eyelets.

Click here to view our full Care Instructions.

How do I fold up my Recycled Mat?

When it's time to pack up and store away your mat, follow our folding instructions so that it easily slides back into your storage bag.

Click here to view Folding Instructions.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is your shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Please view our full Shipping Policy here.

How much will shipping cost?

Shipping cost for orders including an Affordable Camping Mat are based on a flat rate per state. Payment for shipping will be collected with the purchase. View our Shipping Flat Rate Guide here

Shipping costs for all other products will vary as they are based on weight, dimensions, and destination of the items in the order. These shipping costs are calculated during checkout.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

What is your returns policy?

Any products which are damaged, defective or which are not in accordance with your order, may be returned to Affordable Camping Mats within 7 days of receipt of the products, at no additional cost.

Please view our full Returns Policy here.

We're here to help

Contact us for more information or general enquiries