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Affordable Camping Mats

3 Year Warranty

Before use:

If the eyelets, binding or stitching has a manufacturer fault, lodge a claim submission online and repairs will be carried out with a local repairer.

After use:

Exclusions: the bag, and any faults or failures caused by improper use, abuse, excessive wear and tear, exposure to extreme direct sunlight, or acts of nature such as fire.

How to place a warranty claim

  1. Contact us within 7 days of a fault becoming apparent.
  2. We will assist you to rectify and resolve any product issues that may arise.
  3. Complete the online form below OR email warranty@xtendoutdoors.com.au with the following information:
    • Original Invoice (either the document or invoice number)
    • Make and model of the product
    • Description of the issue or damage
    • Photos of the issue or damage

Place A Warranty Claim

View our complete warranty policy here

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Affordable Camping Mats

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South East Queensland

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